Refund Policy

How purchases work

PRO and ELITE subscriptions are currently sold exclusively through the Apple App Store as in-app purchases. Tamiro does not process or store your payment details, and doesn't bill you directly.

Paid but seeing Free?

In the app, go to Settings → Manage Subscription to confirm Apple still shows you as subscribed. If it does but the app still shows Free, that's a sync issue on our end — contact us and we'll re-link it, no refund needed.

Requesting a refund

If you want your money back, that's handled by Apple, not Tamiro. We have no ability to issue one ourselves.

• Request one at reportaproblem.apple.com
• Or from your iPhone: Settings → Profile → Subscriptions

What Tamiro can help with

Credits cannot be bought with money. They are only earned in-app — by completing sessions, opening loot, unlocking awards, claiming the daily challenge, and prestiging a skill — so there is nothing to refund there. If you're double-charged or hit a billing bug on our end, contact us and we'll investigate and help you get it sorted.

Changes to this policy

As Tamiro adds new in-app purchase options (Android, once in development), this policy will be updated to match.

Questions about refunds? Contact us